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A “daily planner“ for brain injured patients at Tangram. | |
A veteran Tangram staff member told Freedom that she witnessed physical abuse of patients, falsification of clinical records, use of unlicensed staff and extensive, even wanton use of psychiatric medications.
The whistleblower, who asked that her identity be protected for fear of retribution, said that the physical abuse of patients was extensive: "Right before Thanksgiving, a client who was never self-abusive came in with a black eye, swollen ears and all black and blue. He said a staff member had put an elbow into his eye and pulled and twisted his ear. It was nothing but abuse."
She added that she has been encouraging her peers to speak up. "I told them you're either part of the solution or you're part of the problem and if they've witnessed abuse, they need to start telling it. I'm not lying for anybody and I'm not going to jail for anybody."
Other reported incidents include an employee brutally slapping a patient in the face and another where the side of a patient's face was smashed so viciously that it almost caused permanent eye injuries. The victim was promised a shopping trip by a Tangram executive in exchange for his silence about the incident.
Incident reports, which are required to detail injuries suffered by patients during restraints were routinely changed or omitted from the patients' file, said the whistleblower. Fictitious accidents are reported to cover up injuries suffered by patients, she said. "You'll write up the report and they'll go behind you and say, why don't you reword it to make it look more professional and make it so that no legal action can ever be taken against Tangram."
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